Privacy policy

Privacy Policy

Natural Infusions Private Limited operates the website www.naturalinfusions.in (the “Service”).

This Privacy Policy explains how we collect, use, and disclose personal data when you use our Service, and the choices you have regarding that data.

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, the terms used here have the same meanings as in our Terms and Conditions, available at www.natural infusions.in.

Personal Information We Collect

When we say “Personal Information,” we mean both Device Information and Order Information.

Order Information:

When you place an order with us, we may collect details such as:

  • Name

  • Email address

  • Phone number

  • Address (Street, City, State, Postal Code, Country)

This information is used to:

  • Communicate with you

  • Process and deliver your order

  • Screen for potential risk or fraud

  • Share product updates and promotional offers (if you’ve opted in)

Device Information:

When you visit our Site, we automatically collect certain information about your device, including:

  • Web browser details

  • IP address and time zone

  • Pages and products you view

  • Referring websites or search terms

  • Information about how you interact with the Site

We use technologies such as cookies, log files, web beacons, tags, and pixels to gather this data for analytics, advertising, and retargeting purposes.

Use of Personal Information

We may use your Personal Information to:

  • Provide and improve our Service

  • Contact you with newsletters, promotions, or offers

  • Analyze trends and customer behavior

  • Deliver personalized advertising

Third Parties

We may engage trusted third-party companies to perform services on our behalf, such as:

  • Web store management

  • Order fulfillment and delivery

  • Customer support

  • Email campaigns

  • Data analysis

These third parties only access your Personal Information to perform their duties and must comply with this Privacy Policy.

At times, you may also have the option to consent to share your data with event or promotion partners. If you agree, your data will be used in accordance with their policies.

Sharing Your Personal Information

We may share your data:

  • With service providers (e.g., courier, analytics, marketing)

  • With law enforcement, regulators, or in response to legal requests

  • To protect our rights, safety, or prevent fraud

We also use Google Analytics to better understand customer behavior. You can learn more about how Google uses your data here: Google Privacy Policy.

Behavioral Advertising

We use your information to provide you with targeted ads or marketing communications. To opt out of targeted ads:

Unsubscribe / Opt-Out

You may opt out of receiving non-essential communications by:

You also have the right to request access, correction, or deletion of your Personal Information.

Compliance with Law

We may disclose your information to comply with applicable laws, legal processes, or to prevent fraud, financial loss, or suspected illegal activity.

Privacy of Children

Our Service is not directed at children under 18. We do not knowingly collect data from individuals under 18. If you believe your child has shared Personal Data with us, please contact us at support@naturalinfusions.in, and we will take necessary action.

Policy Revisions

This Privacy Policy may be updated from time to time. Please review it periodically to stay informed.

Contact Us

For questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

📧 support@naturalinfusions.in